Thank you for shopping with V3Deals! We strive to provide the best products and service to our customers. Please carefully read our return policy to ensure a smooth return process.

Return Policy Guidelines

1. Unboxing Video Requirement:

   • For any issues with the product, an unboxing video showing the issue is mandatory.
   • This video must be submitted within 72 hours of receiving the product.
   • No return or exchange will be processed without the unboxing video.

2. Claims for Specific Issues:

   • If you receive an empty box or a different product than ordered, you must submit a claim within 72 hours.
   • A full unboxing video showing a 360-degree view of the package and its contents is required.

3. Shipping Charges:

   • The customer is responsible for both side shipping charges for returns and exchanges.
   • V3Deals will not cover the shipping costs.

4. Product-Specific Return Conditions:

   • Non-Working Products: If the product is not working, a return option is available.
   • Electronic Products:
     • If the quality of watches, neckbands, or AirPods is not satisfactory (e.g., sound quality issues), no return option is available.
   • Watches:
     • Issues such as app connectivity, time setting, and call functionality are not covered under our return policy.
     • Full AirPods and watches with charging or calling issues are not eligible for return.

Thank you for your understanding and cooperation.