Refund Policy
Effective Date: June 22, 2024
At V3Deals, we strive to ensure that our customers are fully satisfied with their purchases. If, for any reason, you are not satisfied, you may request a refund within 12–24 hours of your purchase. Please read the following policy carefully to understand our refund process.
Eligibility for Refunds
- Timeframe:Refund requests must be made within 12–24 hours from the time of purchase.
- Condition of Items:Items must be returned in their original condition, unused, and in their original packaging.
- Proof of Purchase:A valid receipt or proof of purchase is required for all refund requests.
Non-Refundable Items
The following items are not eligible for refunds:
- Digital products (e.g., downloadable software, eBooks, etc.)
- Gift cards
- Perishable goods (e.g., food, flowers, newspapers, etc.)
- Items on sale or marked as final sale
How to Request a Refund
- Contact Us:To initiate a refund, contact our customer service team at support@v3deals.in within 12–24 hours of your purchase. Please provide your order number, the item(s) you wish to return, and the reason for the return.
- Return Authorization:Our customer service team will provide you with a Return Authorization (RA) number and instructions on how to return your item(s).
- Shipping Returns:You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Processing Refunds
- Inspection:Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval:If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10–15 days, depending on your payment provider's policies.
- Partial Refunds:In certain situations, only partial refunds are granted (if applicable), such as items with obvious signs of use, items not in their original condition, or items returned more than 12–24 hours after delivery.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account:There may be some processing time before a refund is posted.
- Contact your credit card company:It may take some time before your refund is officially posted.
- Contact your bank:There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at support@v3deals.in.
Changes to This Refund Policy
V3Deals reserves the right to update or change this refund policy at any time. We will notify you of any changes by posting the new policy on our website. You are advised to review this refund policy periodically for any changes.
Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email:support@v3deals.in
- Phone:+91 - 9643865377
- Address:V3Deals, DC – 1738, Block – C, Dabua Colony, Faridabad – 121001, Haryana, INDIA
Thank you for shopping with V3Deals. We appreciate your business and are committed to providing you with the best possible shopping experience.